In many cases, especially for senior people, the prevailing emotion can be fear; primarily the fear of losing position, income and opportunity if the company begins to create wealth in ways that are not dependent on hierarchy. (Location聽165)
To truly empower people, you have to strip away old rules and processes and rely on employees to create new ones. (Location聽184)
Tags: transformation
Note: .transformation strip away old processes and let employees create new ones