Stakeholder interview - Food for thought
- Tell me more about the last time you did X
- How often do you do it?
- Describe step by step
- What step is the most time consuming? Why? (How long does it take)
- If you could take out one step what would you pick
- If you had a magic wand, what would you improve
- Have you looked at alternative solutions?
- what do you wish you could do that you can't currently do
- Have you ever tried to improve it?
- Can you give me an example
- why? why? why? why? why?
- What does success look like
- Other contacts worth talking to
- Any documents worth sharing