Walgreens’s rivalry with CVS, which was based in Rhode Island and one-third bigger in terms of revenues, colored virtually everything the drugstore chain did. It was a myopic view of the world that was hard to understand for an outsider like Hunter who wasn’t a Walgreens company man. Theranos had cleverly played on this insecurity. As a result, Walgreens suffered from a severe case of FoMO—the fear of missing out. (Location 1351)
Tags: competition
Note: Play on company's fear of competitors to sell your product
Sunny called the cops. Twenty minutes later, a police cruiser quietly pulled up to the building with its lights off. A highly agitated Sunny told the officer that an employee had quit and departed with company property. When the officer asked what he’d taken, Sunny blurted out in his accented English, “He stole property in his mind.” (Location 1626)
Health care was the most highly regulated industry in the country and for good reason: the lives of patients were at stake. (Location 1812)
Tags: regulation
Note: healthcare is themost highly reguated industry
Ian nodded. “It’s a folie à deux,” he said. Tony didn’t know any French, so he left to go look up the expression in the dictionary. The definition he found struck him as apt: “The presence of the same or similar delusional ideas in two persons closely associated with one another.” (Location 2147)
Elizabeth told the gathered employees that she was building a religion. If there were any among them who didn’t believe, they should leave. Sunny put it more bluntly: anyone not prepared to show complete devotion and unmitigated loyalty to the company should “get the fuck out.” (Location 2580)
explained the pitfalls of using blood pricked from a finger. Unlike venous blood drawn from the arm, capillary blood was polluted by fluids from tissues and cells that interfered with tests and made measurements less accurate. “I’d be less surprised if they told us they were time travelers who came back from the twenty-seventh century than if they told us they cracked that nut,” (Location 3424)
Tags: blood
Note: .blood
Like her idol Steve Jobs, she emitted a reality distortion field that forced people to momentarily suspend disbelief. (Location 4316)
Hyping your product to get funding while concealing your true progress and hoping that reality will eventually catch up to the hype continues to be tolerated in the tech industry. (Location 4415)
Tags: hype